Refund and Return Policy for Lamekong Foods
At Lamekong Foods, we strive to provide you with the highest quality products. If you are not completely satisfied with your purchase, we are here to help.
Return Policy
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Eligibility for Returns: You may return items within 30 days of receiving your order. To qualify for a return, the item must be unopened and in its original packaging. Items that have been opened or damaged are not eligible for return.
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How to Initiate a Return:
- Contact our customer service team at [email protected] to initiate the return process.
- Provide your order number and details about the item you wish to return.
- Our team will guide you through the return process and provide you with a return shipping label if applicable.
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Return Shipping: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped).
Refund Policy
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Processing Refunds: Once we receive your returned item, we will inspect it to ensure it meets our return criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days (typically 5-10 business days).
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Non-Refundable Items: Please note that certain items may be non-refundable, including perishable goods or items marked as final sale.
Contact Us
If you have any questions about our refund and return policy, please reach out to our customer service team at [email protected] or 770-573-5757. We appreciate your understanding and support!
Thank you for shopping with Lamekong Foods!